Creation of a project management guideline (manual) for the processing of orders in the field of development and design in mechanical engineering. The manual served to convey basic information on different project management methods as well as a selection of methods tailored to the company for implementation in the individual orders. Components included communication in the project, contract management, data storage and claim management. Recurring training courses based on the project management manual were carried out over a long period of time. Both training courses and the project management manual were aimed at both project managers and project employees.